axs transfer tickets not showing up

Your parking pass for the Toyota Tundra garage will load like a ticket with a barcode to be scanned as you enter the garage. Select the seats you would like to send. Help us improve this article with your feedback. totally rinky dink. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. The tickets were supposed to transfer to AXS and I could retrieve them using the same email address. The recipient will get an email about the transfer, and theyll need to create an AXS account (if they dont have one yet) to complete the transfer. Here we are. [deleted] 1 yr. ago. No paper tickets required. For more information, please see our having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. AXS Mobile ID is a digital ticketing system, with tickets assigned directly to fans attending. After logging into the app, verify the tickets are available in the app. Just follow the simple steps to make the tickets officially yours. Can I have multiple tickets on one phone? and our Use the same email you use on StubHub. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Select the tickets to transfer and enter the recipient's information. Upcoming. There is no fee for transferring seats and you are allowed unlimited transfers. Select the tickets to transfer and enter the recipient's information. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. When its time for the event, they can open the app to show their tickets on their phone. I asked the rep, "What happens if the day of the show comes and the tickets still aren't transferred? Remember, your friends can always transfer tickets back to you. Sign into your AXS Account and click Listings. Theyll also need to get the AXS app. When your tickets sell, youll receive an email informing you of the sale. Use of this website signifies your agreement to our. AXS Mobile ID allows for convenience, flexibility and security. The tickets will be delivered to the buyer automatically. I tried calling axs.nobody was home. How will I know if my transfer was successful? So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). You may not receive mobile transfer tickets until within 24 hours of the event due to delayed release policies that venues use to keep your tickets safe. Click the 'Transfer' button and your guest will receive a notification via . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Stubhub tix not transferred to AXS acct, show is tonight Have been on hold 3+ hrs. 2021 Vivid Seats Ltd. All rights reserved. i assume they will try to get me to receive the tickets using axs again. Lindsay is the author of this solution article. Press question mark to learn the rest of the keyboard shortcuts. We are changing the way you register and sign-in to the StubHub Community. Browse your upcoming events and tap the ticket icon for the game or event you would like to send. Browse your upcoming events and tap the ticket icon for the game or event you would like to access. Theyll just have to create an AXS account to claim their tickets. If they already have an AXS account set up the tickets will go in their account automatically. If they already have an AXS account set up the tickets will go in their account automatically. When listing tickets, you decide how long your listing will be available for others to buy. it must be some garage shop with three programmers. Otherwise you have until your friend creates an account to cancel the transfer. Nope. may not be valid. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Easy! To view your AXS Mobile ID tickets click on your initials in the middle. The game is in 36 hours. This will bring you to the page to confirm the correct email associated with the order. The concert is tomorrow. Youll be able to transfer money to your bank from your account on AXS.com. As an event draws closer, venues generate the barcodes for each ticket. Ability to transfer and/or sell tickets varies by show and is subject to change. Sign in or create an AXS account. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. You'll then be asked to review the transfer. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS(as far as I know?). What if my guests arrive at different times? Tap Tickets Tab (pull down on the screen to refresh if necessary). Its up to you! Present the scannable QR code at the door for entry to Toyota Center. This will help to ensure that you are ready for your event in no time! Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. why the hell can they just not send you the tickets in an email, as an option? Open the App and sign in to see your tickets. How will I know if my transfer was successful? From everyone at Vivid Seats, we hope you enjoy your event! I purchased tickets for a concert back in February. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Never. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. What is AXS Official Resale and where do the tickets come from? On the review page, click the Transfer button to send the tickets. With NO CUSTOMER SUPPORT, AXS is NOT a viable option to use. Select the tickets to sell, and then set your price and selling options. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show. I followed the directions of creating a AXS account via the email address that they sent me the email. I called them in June 2020 since the tickets never transfered to my AXS account (the merchant that originally sold the tickets to whoever I bought them from on Stubhub). Do you know what number you used to contact AXS? Step 2: Login or Create an MLB Account After downloading the app, you will be prompted to create an account or log in (if you do not already have an account) Step 1: Download and Login into MLB Ballpark App. However, we recommend that you transfer tickets to each person attending the event. Your guests will need to create an AXS account to receive tickets. Terms of Service | Your Privacy Choices | Click the Transfer button next to the event in your AXS account. If you do not currently have an AXS account you will be instructed to create one during your purchase. For more information, please see our Click yes, retract now.And youre done! Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. If they already have an AXS account set up the tickets will go in their account automatically. Does anyone know how to do it through axs?? On the review page, click the Transfer button to send the tickets. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. You also have the option of transferring and listing your tickets for sale prior to the event. Tickets Not Showing Up In AXS Hello! Your tickets will no longer be listed for others to buy. After that, the tickets will be theirs to use with the AXS app. Click the Sell button next to the event in your AXS Account. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). AXS handles payment and delivery so buyers and sellers never interact with each other. Please provide a valid barcode error for Blue Jays tickets, Listing Mariners tickets without a barcode, DiamondBacks tickets no barcodes and not available for mobile transfer, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Unless otherwise noted, tickets are accessible on the AXS app and ready to manage as soon as the purchase is complete. Tap the gameyou are attending tap View All to see more games. I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. I had read on other threads that sometimes the tickets don't transfer until the day of the event. Bought tickets for a group? Help us improve this article with your feedback. Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Otherwise you have until your friend creates an account to cancel the transfer. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Then your friends can get in with their own phones using the AXS app. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. axs allows you to transfer ticket you have bought from within the app. Many fans find it best to TRANSFER the seats to their guests prior to the event. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. If available, youll see the option to get tickets with AXS Official Resale on the event page. Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? Its up to the promoter, artist, or team if you can sell tickets or not. i had the exact same problem. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Your AXS Mobile ID ticket will now show up. It depends. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . Idk if they just add more to what you set the price at for everyone which they shouldn't because they have a fee to sell and buying resale still has fees so imo it'd be ridiculous they're posting my tickets for a higher price for even more money but Idk. Did you find it helpful? It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. It depends. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. I've had my tickets posted for a couple days and I have them listed for cheaper then any other ticket I see on the resell page but I don't see my tickets for sale at the price I set them at. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event. Browse your upcoming events and tap the ticket icon for the one you would like to sell. Cookie Notice After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. Flew in for this show. Yep! Opened on Christmas Day 1930, The Fox was one of the last of its kind built in the Gilded Age. When its time for the event, they can open the app to show their tickets on their phone. How do I transfer AXS Mobile ID? Then when it sells and you are paid, you transfer it using the app. What is my seat, Seller sent me wrong tickets through Ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Enter the recipients first name, last name and email address, or select from a list of. And Stubhub support could have been a lot better, faster, or have had other options like a "CLICK HERE IF YOUR TICKETS LOOK FAKE" button. If you see a Sell button next to your tickets in your account, you can sell them! Yes This way your guests will be able to enter when they arrive using their own AXS Mobile ID. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. What is transfer? When I sell tickets, do I have to deal with the buyer? Hint: If the Wallet says "No Tickets", click the more tab in the bottom right corner, then click the profile icon and then click "My MLB Account Emails." SOLD TICKETS VIA AXS. To login, use the same email address you used when purchasing your tickets. All Rights Reserved. AXS Mobile ID allows you to manage . Enjoy the event! 2023 Crypto.com Arena. The Rockets App is free to download and available in the App Store or the Google Play Store. No, tickets must be scanned through the Rockets App or the AXS App. Customer service all the way to your seat, 2000-2022 StubHub. Transferring Tickets. Can I still use a ticket after I have transferred or shared it with someone else? No. Fast forward to this past weekend, the day of the show, the tickets still were not transferred. Click the Sell button next to the event in your AXS Account. it never happened. Click the Transfer button next to the event in your AXS account. When I sell tickets, do I have to deal with the buyer? Sorry we couldn't be helpful. What are my options here? With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. Why did the venue decide to use AXS Mobile ID? Site Map | Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually). Yes No Still Need Help? Go into the app, look at the ticket. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. What if my guests arrive at different times? Most mobile transfer tickets will not be immediately available. We were due to go to the GENESIS Concert at the O2 on Nov 29th 2020. Have been on hold 3+ hrs. Its mission is to enhance the quality of life in Kern County through the effective operation of the Historic Fox Theater as the areas premier cultural and community event center. Please help. It got postponed and now we all cant go. How far in advance can I access my tickets? Theyll just have to create an AXS account to claim their tickets. Show the ticket in the App at the entrance and get them scanned to enter. Select the tickets to sell, and then set your price and selling options. Tix originally purchased Spring 2020, was postponed until today 7/31/21. and our When I buy tickets, do I have to deal with the seller? Use of this website signifies your agreement to our. In addition to providing access to your tickets, the Rockets Mobile App delivers an unrivaled interactive team experience by providing the most up-to-date scores, schedules, news, and stats. | StubHub told me to call AXS and let them know this was due to the show being postponed. Here we are. i finally got someone from stub hub to talk to me about it, and after them trying, they coulde not get crappy axs to work either. You will enter your community username and new password and done! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Is there any way to get any assistance? Yes. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) This will now be the only customer admission method at venues including The O2 and the OVO Arena Wembley. Open the App and sign in to see your tickets. They should be able to tell you if the tickets are active. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. You will enter your community username and new password and done! Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. If your friend already has an AXS account, the tickets will be transferred instantaneously. I believe what is supposed to happen is the seller should transfer these tickets from their ticketmaster account to my ticketmaster account, using the send tickets feature. Theyll also need to get the AXS app. Tickets Seat numbers it lists 13-16 ? You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. Overall, disappointing, but fair. Article. The tickets will be delivered to the buyer automatically. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. Thanks! On the Review page, click the List Tickets button to finish. Follow the steps below to access the tickets: Did you find it helpful? Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. If you see a Sell button next to your tickets in your account, you can sell them! Also, to make it even more . On the AXS App, you can manage tickets for upcoming events under the "Your Tickets" section -- the ticket icon near the bottom of the screen. You may also review your transfers and purchase history at AXS.com. I was on hold with StubHub for over 3 hours, finally someone answered and put me on hold to contact the seller, who told them that he had already transfered the tickets to me. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. If you just purchased your tickets not long ago and aren't seeing them under My Events, hang tight. Log into your AXS account entering the email and password that you used to purchase or accept your transfer tickets. I downloaded the AXS app and created an account with the same email address but I do not have the tickets nor did I ever receive an email from AXS suggesting they were transferred. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. Try to contact them on their Twitter account. All Rights Reserved. Tap View to access the barcode and scan in for entry. I bought two tickets to a New York Islanders game at Nassau Coliseum. After completing the account information, you may buy, sell or manage any seats in your account. If you do not currently have an AXS account you will be instructed to create one during your purchase. On the Review page, click the List Tickets button to finish. Transfer tickets to friends (for select events). Did you find it helpful? The event staff will scan this digital barcode to let you and your party into the event. On the review page, click the Transfer button to send the tickets. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. I purchased tickets for a concert back in February. AXS Mobile ID allows for convenience, flexibility and security. After that, the tickets will be theirs to use with the AXS app. AXS Official Resale is the best way to sell your seats because it is the official marketplace endorsed by the venue. Otherwise, youll get an email letting you know you need to create an AXS account to claim the tickets. Show the ticket in the App at the entrance and get them scanned to enter. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Many venues release their tickets 24 hours before the event as a security measure, so it's normal to receive them the day before or the day of the event. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . No bags are allowed except: MEDICAL, DIAPER BAGS, CLUTCH SMALLER THAN 5.5" X 8.5", (If you can't remember your password, tap Forgot Password and follow the instructions sent to your email). This is the QR code you will display upon entering the venue. Customer service all the way to your seat, 2000-2022 StubHub. Privacy Policy. No. Stub hub sent my hockey tickets for a las vegas game to axs. When listing tickets, you decide how long your listing will be available for others to buy. Before following any of the steps below, make sure you download the Official Houston Rockets App! We got an email when the concert was first postponed saying that we had a month or two to request a refund but we didnt know abt that then. They assured me that the tickets would be transfered once they got ahold of the seller. I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account.