The bill came for the next cycle at 65% higher than the bill estimator. Now my sons family is in limbo the plan was not to be with me forever but they cannot move onto Stair and help me like they planned I know we all have rules and policies but there are times and circumstances where you have to think outside policy. Please select the location of your service and we'll remember your selection for next time. We require contact information to ensure our reviewers are real. We make an effort to decrease energy usage for 2-7pm (prime). Consumers Energy will trim or remove trees interfering with electric restoration activities. Leaving these caterpillars in place will help ensure the disease spreads to other caterpillars. In 2022 CPI will have utility line clearance tree trimming crews working full time in the following areas: Harrisburg, Corvallis, Kingston/Lyons Drive, Harlan, Eddyville, Highway 34 - Tidewater. JACKSON, MI (WKZO AM/FM) More than 600 Consumers Energy crews, contractors and lineworkers are making their final push on Sunday, February 26 to restore power to homes and businesses affected by last week's powerful ice storm. This review was chosen algorithmically as the most valued customer feedback. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Compare them to the previous year. While I am fine with that, they seem to be saw happy. We expected better professionalism than this! When asked what the readings were on those days they were not able to supply them and gave us the option of taking a picture of our meter and sending it in to another department. Submit a complaint and get your issue resolved. The Citys forestry experts have been monitoring the location and severity of regional spongy moth activity. Consumers Energy delivers electricity to 1.8 million homes of Michigan's Lower Peninsula with more than 60,000 miles of lines. Your planner will leave his or her contact information to answer any questions you may have regarding the work planned for your property. Com As of this morning, as far as we knew, no one came to look at the situation. Fast growing. Fast growing. Two-thirds of the time our customers spend without power is due to trees. Laura Neibarger Do I need a permit to remove a tree from my yard? I check my Electric usage every day on their Electric forecast and my bill is always quite a bit higher than what it shows on my account usage. Your access to this service has been limited. Click here to get notifications about new complaints of Consumers Energy. stream The catch with that is there is no daily reading for those days. I have employment information with my home address of Prescot, banking information, cable information, w2 information so many many other things I do not and have not lived at stair dr since 1997 at this point I just need someone somewhere to assist before I have to escalate this to Attorney General office I will be the first person to state I have not handled this whole thing properly but between 2015 and 2019 my whole entire family had died I have dealt with severe depression, covid and many other things but I certainly believe consumers energy has not acted in good faith it seems all they want is the money or nothing I just want a fair solution if I had the $2700 to simply make this go away so that my son and his family could move in I would gladly pay it but again I am paying 2 mortgages, 2 children in college, I honestly do not have $2700 for a bill that did not belong to me in the first place. The cost for each tree is shared between the homeowner and the city, with each party paying for half the average unit price bid for the trees. Yields hard pea-sized to 1/" fruit that is brownish or russet colored which persists into the winter. Based on high caterpillar feeding activity and defoliation of trees over subsequent years in two outbreak pockets, the City implemented an aerial spray application of Bacillus thuringiensis var. I pay a lot of money to Consumers Energy monthly, but they are costing me money. Our Tree Trimming program follows industry standards, and provides a balanced solution between reliable power and healthy trees. Our house is also only 10 years old. We are committed to communicating with you each step of the way through the tree trimming process. Even with all of the facts presented. I've had the furnace and geothermal folks here checking the systems from top to bottom Share your photos and videos with others to prove the truth of your words. During this process I went to get the utilities switched over as they had remained in my mothers name Annie M. Dickerson who passed in December of 2017. Canadian National ( CN ) Railway Companyis planning to repair a broken rail near the Green Road crossing in the northeast corner of Meridian Township . Desired outcome: Bids are taken by the city in September of each year, while planting takes place generally during the months ofOctober and December. If a tree has fallen onto power lines or branches are touching power lines please call 911 first then immediately call Consumers Energy at 800-477-5050. This tape limits a caterpillars ability to crawl up the tree. California regulators recently imposed a $75 to $150 one-time connection charge for solar customers, as well as other new policies and fees that will cut into the savings of California homeowners. If you think you have been blocked in error, contact the owner of this site for assistance. Calling all volunteers! I received my current bill today for the service dates of 10/19/2022-11/18/2022 in the amount of $ 119.78. Once safe to do so, clean-up of debris from tree trimming or removal during a storm emergency is the responsibility of individual property owners. So BIG thank you to him! I think that CE has handled this problem rather badly. Autumn Brilliance Juneberry: Forms a dense, oval habit and produces masses of spring flowers that open light pink and turn white; produces purplish-black fruit which the birds love; dramatic fall color of orange, red and yellow. A graceful shape, clean foliage, attractive bark. With myself not giving consent to cut down the river birch (only asking why the two river birch trees were marked that way) and the tree service manager saying he got consent from consumers Possible resolution would have been to relocate the trees wasnt even an option do to the time of year this occurred. There were days where the meter did not read and so they were not added to the bill estimator. I cannot continue to maintain both houses so now while it is just energy service to you without my son moving over there and starting to pay the mortgage I am now going to be in jeopardy of losing the family home when you try and speak to a supervisor you get no where I have had 2 conversations with Ms. Cotton and nothing else now today they are saying it is another supervisor who as o f yet has not called me back. Field work is completed by line clearance-qualified contractors under the supervision of Consumers Energys foresters, and all work is inspected by the department after completion. Trees are the No. Desired outcome: YouTubes privacy policy is available here and YouTubes terms of service is available here. So late this morning a person from Consumers showed up and said 'not my responsibility'. **THIS IS NOT A COMPLAINT** CN Utility Consulting - Founded in 1999 to provide utility vegetation management (UVM) consulting services to utility companies, regulators and UVM service providers. After much testing and investigation, it was determined that our HVAC Circuit Board had been shorted out during the Consumers Power upgrade process. I evacuated the property until Consumers came out the next day. On 07/23/22, received a collection notice for the final bill! 1 talking about this. However, when we came home from work we saw one tree had been trimmed by about one-third from the top. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I understand even if I cancel Eligo today--which I did--I must pay its outrageous rate of $14.49 per mcf--or maybe even more!--for 2 "billing cycles. Skyline Locust: Deep dark green leaves persist late in fall turning to yellow-green. An estimated 600,000 customers in southeast Michigan lost power during an ice storm in December 2013 and Consumers Energy estimates that 40 percent of the total tree-related outages during the . This data is used to determine when and if the City should apply treatment to a particular outbreak pocket. Manistee, MI 49660 For information regarding the Consumers Energy tree trimming process, FAQ's please visit the the trees and power lines link. Every time a little wind kicks up the neighbor's tree limbs arc and blow the fuse in the transformer pole. I'm a low income individual and beginning of January 2023 consumer energy transferred an old bill from a previous family in my home to MY bill, ie, different account number and social security number from the previous Tennant. This is unacceptable and unfair. Because these are energized lines, we highly recommend using a professional tree trimming service to perform the work. At 12:15 he called. Media Contact: Matt Helms 517-284-8300 Customer Assistance: 800-292-9555 Michigan.gov/MPSC Twitter. Give that man a raise! The contractor provides the city with the expertise of a certified arborist capable of assessing tree conditions and making recommendations to save or remove trees. System Improvements Tree Trimming DTE Energy has about 2.3 million electricity customers in southeastern Michigan. Below you will find links to a map of the effected area, a letter that was sent out to residents within that area, and further information by MSU-Extension and other governmental agencies related to Spongy Moth. 2023 Advance Local Media LLC. My brother and sister n law were living with her caring for her until she passed after she passed they remained in the home. CN is in the process of shutting down this railroad completely , as it will be necessary to complete the repair . click here. In areas with a high concentration of spongy moths, entire tree canopies may be impacted, but most healthy trees recover. Very unprofessional. If you can go to DTE or Great Lakes. They trim trees that are in now way an issue and intrude off . I called another company that specializes in cleaning dryer vents. The owner of this site is using Wordfence to manage access to their site. You can scrape these egg masses into a bucket of soapy water to help control the number of moths next year. She deserves a raise. Don't forget to call MISS DIG at8-1-1at least three business days before you break ground. Upon contact to Consumers was told by the manager I gave him consent to cut the river birch down (I did not give him consent he got that from the so-called meeting he had with you) Also, was told by Consumers manager the tree service never had a meeting with them discussing my situation regarding the trees. A link has directed you to this review. I do not have a working vehicle either. The quality of work she represents is 2nd to none. The Mt. The prior billing month we used air conditioning on a consistent basis. Meridian Township Michigan - Large Dog Park Closure 28 February 2023 ( news ) Also, I was told its a misunderstanding on my part. Debris removal policiesdiffer in the aftermath of a storm. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. However, unhealthy trees may decline or die after severe impact. MICHIGAN, USA Consumers Energy is sending crews to the northern portion of Michigan after they finish restoring power in the south, officials say. You can also read the documentation to learn about Wordfence's blocking tools, or visit wordfence.com to learn more about Wordfence. We called Consumers again. Learn all about energy savings as you move through a virtual home. With gas being 5.49$ here where we are I am unable to keep a generator running for this amount of time. I have, or rather, had, two fully grown Blue Spruce pine trees which beautifully framed my front yard, and which to me were a valuable part of my landscape. Go fix yourself or die. We use intelligent software that helps us. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. As of October 2022, Eligo's natural gas rate billed to me is $14.49 per mcf, which is 290% higher than what Eligo charged me in September 2022, and 234% more than what CE charges its customers = $6.18 per mcf. The forestry department always tries to promote future growth away from lines, Hall said. Grows at a medium rate. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. Mayor Kathy Ling suggested Consumers keep in touch with customers, and let them know far in advance that trees will become problematic so they have a few years to plant other trees to make up for the absent space. Call 800-477-5050 That means that during the coldest and most expensive gas heating months of the year I will be on the hook to this fraud of a company. 2023 Tree Maintenance Program-Pruning Cycle Progress Map. Until I get a call from Consumers Energy indicating who (by name) needs access to my property and why - entry will not be possible. Electric utility companies are the ones responsible for trimming trees that are touching power lines. Customers should call the tree trimming service or the electric utility prior to the trimming to get information about the work to be done and express their concerns. I am beyond flustered with this company and there over seas customer service. There is currently no mobile home on the property, but we are in the process of finding and placing one there. Thanks. DTE Energy has about 2.3 million electricity customers in southeastern Michigan. DTE Energy Co. plans to invest an additional $70 million into tree trimming in 2021 and 2022 after a recent series of severe weather storms caused multiple electricity outages in Southeast Michigan. Roger L. Schultz At the citys June 10 meeting, Jon Hall gave a PowerPoint presentation and answered questions about why and how Consumers makes decisions to cut trees from around power lines. I purchased it in 2019 and want all the functions to be in working order. A couple of months or so ago, we received a generic letter stating Consumers Energy would be in the area, trimming trees that were near their lines. Fast growing. I hope to deal with such a great employee next time I have any issues. If a tree branch or entire tree falls on an electric line: Call 9-1-1 first Then immediately call us at 800-477-5050 DO NOT TOUCH THE BRANCH, TREE OR LINE Safety Facts about Trees and Power Lines: Always assume a power line is energized and dangerous. In 2016 the City of East Grand Rapids completed a tree inventory and risk assessment of approximately all 7,200 trees in the public right-of-way and developed a targeted preventative maintenance approach to managing the public right-of-way tree canopy. If anyone isn't doing everything in their power to speed along this process of the community functioning properly, then something is seriously wrong with them. Trees have caused more than 25 percent of power interruptions. I am aware of the Pipeline upgrade in my neighborhood and have received documentation to this effect. disease, predation). I have two river birch trees on my property. left limbs on power lines. These surveys inform outreach and treatment strategies. Fan-shaped bright green leaves that turn a stunning yellow in the fall. For electricity to be restored and compensation for pain suffering and loss of food. Once Eligo's 2 month "get acquainted" period is over, it can rip off customers like me and CE won't do a thing about it. Spoke with Duke Energy and they said they will just claim eminent domain if I file a complaint. It's a busy world full of busy people like me. 2 0 obj Hall provided several examples of trees before-and-after the process, and offered diagrams and charts to explain the best places to plant the best types of trees around power lines. Now, they said they closed my case because they don't deal with install issues and they won't fix it. It's too bad the government picks these people over the smaller and more diverse, renewable, and resilient competition. Last Name. Download Tree Planting Program Order Form, Comparison spreadsheet of available trees. My complaint centers around Consumers Energy (CE) allowing Eligo--an Illinois company--to use CE as a conduit to cheat its customers like me or to operate as an alternate gas supplier under CE's auspices. Contact Us | Consumers Energy Jackson, MI 40 Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help. Have the Statw relief to pay for it until inflation and pandemic is not a threat in our life anymore. Detroit-based DTE Energy said the March storm caused the most customer outages in the company's 150-year history, knocking out power to an estimated 800,000 homes, business and other electric. Be the first one to find this review helpful. Otherwise, residents are encouraged to work with their arborist to evaluate treatment options for individual trees or groups of trees that may better control spongy moth on private properties. Map of Trimming Area How can you know what was said and talked about not even being on site. In this event, we will do our best to inform you of those changes. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Consumers Energy. Thank You for your attention. Meridian Township will be holding its annual Spring Recycling Dayon Saturday , April 22 and is looking for volunteers to assist with the event . While the pest is present and can be found in normal years, it becomes an obvious nuisance as populations build. I shouldn't have to explain why being forced to repeatedly strain my ears, listen to my options described to me in vague, unhelpful ways, then push random buttons in the hope that it might take me further down this rabbit hole is completely unacceptable. Is this your company? Please allow 5-7 business days for a response from our Tree Trim team. Thank you for your prompt attention to this matter. Now we lost power this past weekend for 3 days. But when a tree is close to power lines, you may have more to be concerned about than falling. Consumers Energy ripping off its customers by over charging, bad customer service, and transferring over due accounts. He cut down the river birch marked to be trimmed and just trimmed the other tree (elm tree) thats still standing after 4.5 years. One neighbor in the Dye Krest Woods subdivision hired a crew to clean up what Consumers Energy's contracted tree service left behind when it cleared trees away from power lines. Replacement of my refrigerator. We called to have service restored and they said they would come between 9am-12pm and someone needed to be home. Orders are taken throughout the year, with October 1 being the deadline for placing an order. We never had a problem with this tree with the power line. For more information on spongy moth and control options, click, The city has been monitoring the existence of Spongy Moth within the southwest part of the city throughout 2022 and its contractor has recommended against aerial spraying, inventory of all trees along city streets and in parks and natural areas, MSU-Extension Spongy Moth Outbreak Update 8/22/2019, Spongy Moth Management Consultant Memo 2021, Spongy Moth Mitigation Options for Residents, 2021 Notice to Residents Directly Impacted, 2021 Notice to Residents Directly Impacted #2, Spongy Moth Notice of Treatment Spring 2019. If you see dead or dying caterpillars on a tree, leave them in place. They may be infected with a virus or fungus. My family farm has been in the family before electricity was available in this area. I believe that Consumers Power should reimburse me. Desired outcome: "People don't have . Email: [protected]@gmail.com You can protect against costly tree clean up and trimming expenses for only $9.99 a month by enrolling inTreeGuard Assurance. By the end of June, the caterpillars are almost done feeding, so limited options are available. Please contact me as to what you plan to do about this incident. One would think common sense would dictate maybe a red or yellow ribbon on such trees or even yellow paint. I complained about my router, fridge, and air conditioner being fried and their engineer said, "Spend more money on your surge protectors.". Teach your kids to walk around a tree and ensure there are no power lines running through or near before climbing. In storm after major storm in recent years, Michigan's two giant suppliers of electricity Detroit-based DTE and Jackson-based Consumers Energy insist they're doing all they can to reduce. Each year, the Citys forestry expert examines outbreaks to determine how trees are reacting to feeding pressure and to make estimates of expected populations. (800) 947-5000 Customer service is now available at your fingertips. The city has been monitoring the existence of Spongy Moth within the southwest part of the city throughout 2022 and its contractor has recommended against aerial spraying. Michigan General Sales Tax Exemption Information, Trees Suitable for Planting in Southeast Michigan, Service Drop Insurance - TreeGuard Assurance, Before we begin trimming, we will send you a. I simply do not have $2700 laying around and I really dont think I should be responsible for a bill that did not belong to me ever. Kurstaki (BtK) in the Spring of 2019. ;RDs?\xxp|88:qk1# UU>/J0UPHg_Q(R8C =0 -e8 Tr,P$)-sY^;c5S$apoSw I have several issues with Consumer's that I plan to address through the Better Business Bureau. One marked to cut down and the other marked to be trimmed. Hospitals, fire stations, nursing homes and other critical services receive high priority in restorations, said Ryan Stowe, a DTE Energy vice president. I immediately after that I changed my license to my parents home because the person is not a random person it is someone I knew and they know I did not live with my parents so that gave me some peace that he could not find me again it may be rational but it gives me some small peace. I wanted to give proper praise to a customer service representative, and I can't find a number or place to submit a compliment so I'll try here, and hopefully it'll get to the right people :). This will surely increase the credibility of your complaint. We called at 6pm, they cancelled the appointment because we had already had one that day. Keepingproper distancearound this equipment ensures safety and can prevent a prolonged power outage for you and your neighbors. I was told I would be getting a call from their customer care team but never received one and they will not transfer me when I call the reps. She is just outstanding and super professional. We have construction on our street that required the gas to be turned off during the day during early March. We value your privacy. Wednesday September 7, 2022 Enjoy reading our tips and recommendations. Certified arborists and foresters target cycle areas of the city for preventative maintenance pruning services. Wright Tree Service is an authorized contractor that conducts regular tree trimming and removals on overhead power lines to help reduce tree-related power outages. The hundred dollars was supposed to say $800 in a complaint I paid 6090 belford rd Holly Mi.48442 8106918542, 2 companies with bill Good Morning, Please consider this and respond back to me as soon as possible. They sent a contractor out to put a valve on my water heater and he installed it incorrectly, which has been a big problem for me. Finally after talking to the rep for sometime and trying to explain we asked for a supervisor. Why should I suffer the loss of my refrigerator's water/ice maker, fan and camera doorbell? Others plant trees because they know they will no longer be living in the area when the trees become problematic for Consumers. Significant needle loss of conifers can also be problematic, as these trees have a more difficult time recovering. Neighbors have reported spongy moth in several locations around East Grand Rapids. I own property at 496 44th St., Allegan, MI. 7/20/22 tree trimming company destroyed 10 layland cypress trees. Constant reliance on treatment can limit the effectiveness of natural control on spongy moth (e.g. After two ice storms within a week, 600. Consumers Energy, which supplies electrical power (and also natural gas service) to parts of East Lansing, is a major utility in Michigan, serving a large swath of the Lower Peninsula. We could have been in touch with companies for scheduled visits for estimates 8 days ago! All Rights Reserved. Larger pieces of wood will be cut to firewood length and piled neatly on the property. endobj Want the damage repaired. A contractor has not been assigned at this time. % Its 47 Degrees in my House right now my freezer refrigerator is get warmer. I do not wish to contact a lawyer, but I will if necessary. I feel that consumers energy is incompatible of providing the services they claim to say they do. In recent years, the spongy moth population has been naturally controlled by disease that attacks the caterpillars. Remember, your trees could be next, with no care shown nor even any chance of discussion in the matter. Ask why it was done that way and told smaller one sway more in the wind and the bigger one does not. This is only to add JS for CE Form controls. Consumers Energy supplies electricity to 1.8 million homes and businesses, largely outside of metropolitan Detroit. Consumers Energy will be conducting a tree trimming project on the Townhall Circuit on the south shore of Higgins Lake in Lyon and Gerrish Townships.